Founder FAQ
Do I need thousands of units to work with Teal?
No. Custom orders start at 50 units (specialty rigid from 100), so an early-stage team can run a real launch or seeding batch without warehouse-scale volume. Pricing starts from $0.44 per unit at volume, and every job is quoted to spec.
We do not have a designer. Can you handle the artwork?
Yes. Free dieline design and artwork setup are included on every order. Send a logo or a rough idea and our US design team builds the dieline, sets bleeds, and sends a digital proof with two revision rounds. Nothing prints until you approve it.
Can Teal store, assemble, and ship our kits for us?
Yes. Teal runs a US fulfillment center in West Chicago, Illinois for pick-pack, kitting, and ship-to-recipient. We assemble your welcome kits, PR boxes, or swag and ship each one to an individual, so a small team never touches a box.
How fast can we get a launch or PR box?
Standard production runs from about 7 business days after proof approval (complex or high-volume orders take longer), plus 2 to 5 business days of free US delivery. Because production is US-based, there is no long overseas lead time.
What can Teal make for a startup?
Custom mailer and product boxes, rigid gift boxes, mylar and stand-up pouches, labels, tissue and inserts, plus custom apparel and swag. Common uses are product launch boxes, investor and demo-day gifts, influencer and press seeding, retail packaging, and remote-hire welcome kits.
Do you work with YC, a16z, or Antler portfolio companies?
Yes. Accelerator and venture portfolio teams, from Y Combinator and Techstars batches to a16z and Antler-backed companies, order the same way as any founder: a 50-unit MOQ, free design help, and US production. Demo-day boxes, batch welcome kits, and press seeding are the most common runs.
Can you hit a demo day or launch deadline?
Usually, yes. Standard production runs from about 7 business days after proof approval plus 2 to 5 days of US delivery, and rush options compress that when a demo day or funding announcement is fixed. Share the date in your quote and we plan backward from it.