Last updated: September 29, 2026
Information We Collect
When you submit a quote request or contact form, we collect your name, email address, phone number, and project details. We also collect standard web analytics data (page views, device type, location) through Google Analytics and Microsoft Clarity.
How We Use Your Information
- To respond to your quote requests and inquiries
- To send you your custom packaging quote
- To improve our website and services
- To send occasional updates about our products (you can opt out anytime)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.
SMS / Text Messaging
If you provide your phone number and opt in, Teal Packaging may send you SMS messages with quotes, pricing, and order updates. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate security measures to protect your personal information. All form submissions are transmitted over HTTPS encryption. However, no method of electronic transmission is 100% secure.
Cookies
We use cookies for analytics (Google Analytics, Microsoft Clarity) and advertising measurement only if you allow them. You choose in the privacy choices banner, and you can change your choice at any time (see Your privacy choices below). You can also disable cookies in your browser settings.
Your privacy choices
Our website uses cookies and similar technologies. Some are needed to run the site: security checks on our forms (Cloudflare Turnstile), payments (Stripe), and our own record of how you found us and which of our pages you visited, which we attach to your quote request so we can answer it. That record stays with Teal Packaging. Cloudflare, which delivers our website, also counts page views and page load times with a cookieless beacon (Cloudflare Web Analytics); it sets no cookie. Everything else only runs if you allow it.
When you allow them, these categories can be used:
- Live chat and widgets. Runs the chat window (Zoho SalesIQ) so you can talk to our team while you browse, and shows the Stripe Climate badge.
- Analytics. Counts visits and shows which pages are used, so we can improve them. This uses Google Analytics and our own page-view beacon (track.tealpackaging.com). The record of your visit that we attach to a quote request is separate: it is strictly necessary and is kept whatever you choose here.
- Advertising and measurement. Lets advertising and measurement partners (Google, LinkedIn and Microsoft) see that you visited, which pages you opened, and whether you asked for a quote, so we can measure our advertising. Microsoft Clarity records how pages are used, such as clicks, scrolling and mouse movement, so we can improve them. This category also shows the Google reviews badge. It is the category that shares information about your visit with companies other than us.
Until you make a choice, only the strictly necessary technologies run. Nothing in the other categories loads, and no analytics or advertising cookie is set. Your choice is stored in your browser for 12 months, and you can change it at any time. If you close the banner without choosing, nothing optional runs and we ask again on your next visit. If your browser sends a Global Privacy Control signal, we treat it as your choice to keep every optional category off and do not show the banner; you can still switch categories on under Privacy choices.
California residents
If you are a California resident, you have the right to know what personal information we collect about you and how we use it, to request a copy of it, to ask us to correct or delete it, and to opt out of the sharing of your personal information for cross-context behavioral advertising. We will not treat you differently for exercising any of these rights.
We do not sell personal information for money. When the advertising and measurement category is switched on, information about your visit is shared with advertising partners, which California law treats as sharing for cross-context behavioral advertising. To opt out, choose Reject all or switch off that category in your privacy choices.
Do Not Sell or Share My Personal Information
You can also email us at info@tealpackaging.com to make any of these requests. We will verify your request before acting on it. If an authorized agent makes a request for you, we may ask for proof of their authority.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@tealpackaging.com.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: info@tealpackaging.com
- Phone: (224) 546-8325
- Address: West Chicago, IL 60185, USA